Frequently Asked Questions
Everything you need to know about our artisanal products and services.
Where are your products made?
All Wellington Apothecary products are handcrafted in small batches at our onsite laboratory to ensure the highest quality and freshness.
What is your shipping policy?
We offer nationwide shipping with tracking. Orders are typically processed within 2-3 business days. Free shipping is available on all orders over $100.
Are your ingredients organic and sustainably sourced?
Yes, we prioritize organic, wild-harvested, and ethically sourced botanical ingredients to support both your wellbeing and the planet.
Do you offer international shipping?
Currently, we ship within the country. We are working on expanding our logistics to offer international shipping in the near future.
What is your return policy?
If you are not completely satisfied with your purchase, you can return unopened products within 14 days of receipt for a full refund or exchange.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.